At Xenocs, we offer more than just cutting-edge SAXS instrumentations; we provide comprehensive expertise and dedicated services to support your scientific endeavors. From installation and in-deph training to ongoing technical and scientific support, we are committed to ensuring that our customers worldwide achieve optimal performance and meaningful scientific outcomes throughout the lifecycle of their SAXS system.
Onsite installation and commissioning
Operational training & scientific support
Global support network
Partnership for success
Onsite installation and commissioning
Ensuring your SAXS system is seamlessly integrated into your laboratory environment is our top priority. Our onsite installation and commissioning services are tailored to meet your specific needs, guaranteeing optimial perfomance right from the start.
Operational training & scientific support
Our cutomized technical and scientific training programs equip your team with the skills and knowledge needed to confidently and proficiently operate the SAXS system. Moreover, our team of scientific experts is available to offer guidance and support in optimizing experimental protocols, interpreting results, and exploring advanced SAXS applications in your research field.
Global support network
With a worldwide presence, we provide responsive support wherever your research takes you. Our regional service engineers provide direct assistance for software and hardware issues. Our network of experts is committed to resolving operational challenges swiftly to minimize downtime and maximize productivity.
Partnership for success
With Xenocs, you are not just acquiring an advanced SAXS instrument; you are gaining a trusted partner dedicated to supporting your research endeavors every step of the way. Our comprehensive support services offer includes warranty programs, preventive maintenance, and annual service packages. We ensure your equipment operates at peak performance, so you can focus on achieving your scientific goals.