Privacy policy

During its ordinary course of business, XENOCS may collect and process contact details, which may include personal data, with the sole aim to provide you with the most adapted information associated to your field of materials research in your institution. While processing this information for our legitimate interest, we ensure to take care of your rights under data protection laws.

The following details our privacy policy in relation to such data.

Data controller

XENOCS
19 rue François Blumet
38360 Sassenage, France
Representative : Frédéric BOSSAN

Type of data

XENOCS only processes the following type of data:
– contact details, which may include personal data (first name, family name, affiliation, e-mail address, postal address, phone)
– title or position of the contact within its organization
– associated field of research
– type of documentation downloaded
– meeting, event or webinar attended

We may collect these data from you directly from our website when you enter your contact details in order to receive information about our products or services, or when you register for further emailing communication.

We may collect personal data from third parties and/or from publicly accessible sources. This information is limited to your contact details and associated fields of research. When doing so, we ensure such information is related to our field of activity and that such transfer of information complies with data protection law.

Purpose

Personal data are processed by XENOCS for the purpose of customer relationship, in particular to send prospects and customers relevant commercial information in relation to products and services, and invitations to events such as meetings or webinars.

Legal basis of data processing

Personal data are processed for the purpose of the legitimate interests of XENOCS to initiate and manage commercial business with the relevant organizations.

Recipients

Personal data are only intended for XENOCS internal departments.

Service providers (such as website host and other service providers who assist us in operating our website, conducting our business) may have access to such data. Our contractual terms provide appropriate confidential and data protection undertakings.

Transfer

Personal data are processed for the purpose of the legitimate interests of XENOCS to initiate and manage commercial business with the relevant organizations.

Storage period

Personal data in relation to prospects are stored for a period of 5 years from the dates they are collected. Personal data in relation to customers are stored for the limitation period following our business relationship.

Rights of Persons

During the period in which XENOCS retains their personal data, prospects and customers have the right to ask XENOCS to access, rectify, request the erasure of data, oppose the processing of such data or limit it, to object to the profiling for direct marketing purposes, to receive such personal data in a structured format for transmission to another data controller (data portability) under the conditions defined by General Data Protection Regulation (n° 2016/679) and law Information Technology and Liberties n° 78-17 of January 6, 1978.

These rights can be exercised by contacting the controller at the following address:
marketing@xenocs.com or XENOCS – Marketing and communication department – 19 rue François Blumet. 38360 Sassenage, France

Supervisory authority

In accordance with the applicable law, prospects and clients have the right to file a complaint with the French supervisory authority : Commission Nationale Informatique et Libertés (CNIL).

Cookies

XENOCS may use the collected browsing data of website visitors such as to improve the operation of the website. At any time, a visitor has the right to oppose the use of cookies on his terminal and de-activate any cookies already deposited.