Xenocs offers comprehensive service solutions in order to help each customer realize the full potential of their Xenocs SAXS/WAXS system during its complete lifetime.
Onsite installation and commissioning
Our team of engineers works in close collaboration with each customer together with our local agents to ensure smooth installation and quick start of the system.
Operational training & scientific support
We take great pride in providing a comprehensive operational and scientific training program both onsite and online in order to fully train the customer on the SAXS technique and on their Xenocs SAXS/WAXS system.
A choice of maintenance and customer support programs is available depending on your needs. Direct support from Xenocs engineers together with the regional support of our local agents enable us to provide a 24 hour response time.